For Daston
(please note that Internet Explorer is required to visit this site),
a company outside Washington D.C. that operates a help desk for the
government, we created a dashboard that monitors approximately ten key
performance indicators that the government requires.
In particular, we created a process that periodically moves data from
a complex and unwieldy Notes application into a database where a nightly
process reorganizes the data for use by the Web dashboard. The dashboard
itself displays sophisticated charts, grids, and methodology information.
One of the most intriguing aspects of the design is that all of the
various charts and views (and any additional ones they might wish to
add) are generated from a very small number of Web pages. These Web
pages are implemented as JavaScript templates that are fed information
from a special dashboard definition page that can be edited by non-technical
users. |